Dish Network Complaint

Reviewed by jburnham89

All Dish Network Reviews

Theft - Dish Network

So I had Dish Network when I lived in Upstate NY, 1st of all anytime it rained or snowed I lost connection. Either my wife or I would have to go out periodically and brush the snow off the dish (not only an inconvenience but could also be dangerous). Any time I had a question there customer service would have no idea what to do so I just bounced around from manager to manager (oh let me get my supervisor) was always the answer. That all sounds awful enough but the worst is yet to come... over a year after I cancelled my service. So after almost 2 years of dealing with dish (because you cannot cancel a contract) My wife and I decided to move south. So I called paid a little bit of an Early Termination fee (wasn't too bad my contract was about 2 - 3 months away from being done anyway) also turned in all the equipment we had so we wouldn't be charged for that. All sounds good... 14 MONTHS LATTER we get a letter from a collections agency saying we owe $190.00. Not only did we pay all the necessary fee's to cancel the contract and return the equipment but some how we still owed them for another fee??? They could have called and said something I would have argued with them and if they had a valid explanation would have I would have paid them. But no they waited 14 Months and they didn't even contact me the collections department did. so now I don't owe a fee I owe a ton of late fees and my credit is being affected, If that's not theft then I don't know what to call it. A couple months ago I decided to contact Dish Network to see what they had to offer in my area, they did not cover my area so we obviously did not go with them. You would think if I owed them something they would have said something then, (nope lets wait a few more months when we can have a collections agency get them and maybe get a few more late fee's from them). DISH NETWORK IS A SCAM... THEY PROVED IT.
This is going to everyone I know, that's completely unprofessional and should be illegal( if its not already).

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Review Rating: 1 out of 5
Reviewed By: jburnham89
Company: Dish Network
Product: Dish Network
Date Added: 9 years ago

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Dish Network Complaint