Dish Network Complaint
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DISH blocked local channels
DISH is losing customer trust. When removing a channel and offering money rebates to those that complain, it shows a lack of organization, DISH should offer uniform rebates to ALL customers affected by blocked channels.
In addition, one of the worst PR moves by DISH is to broadcast political spins about their side of negotiations on blocked channels. Anyone with a brain knows there are two sides in negotiations, and at least two parties at fault. These broadcasts do the exact opposite from what DISH executives want - public patience. DISH customers get angrier seeing the taped spin dialogues on their removed channels. How ignorant on DISH's part. They should downsize their employees to increase their negotiation team effectiveness - it should affect DISH, not their customers.
One of the silliest moves is to disallow online chat employees to email confirmation of discussions with customers. That shows that even DISH does not trust its own employees, and is paranoid and fearful that it cannot live up to any promises it gives. This further solidifies the fact that there is no trust in what any DISH employee tells a customer. Broken promises and rhetoric do not solve DISH's problems that lie within its company, not with customers!
In addition, one of the worst PR moves by DISH is to broadcast political spins about their side of negotiations on blocked channels. Anyone with a brain knows there are two sides in negotiations, and at least two parties at fault. These broadcasts do the exact opposite from what DISH executives want - public patience. DISH customers get angrier seeing the taped spin dialogues on their removed channels. How ignorant on DISH's part. They should downsize their employees to increase their negotiation team effectiveness - it should affect DISH, not their customers.
One of the silliest moves is to disallow online chat employees to email confirmation of discussions with customers. That shows that even DISH does not trust its own employees, and is paranoid and fearful that it cannot live up to any promises it gives. This further solidifies the fact that there is no trust in what any DISH employee tells a customer. Broken promises and rhetoric do not solve DISH's problems that lie within its company, not with customers!
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