Dish Network Complaint
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increased amount charged after quoted - Dish Network
I contacted dish network middle of September 2016 I was going to switch to the flex plan but then a customer service lady stated I could renew my same package I currently have for a set fee for a new 2 year renewal. The amount would be saving me $20.00 a month even after the taxes and HD receiver fee so I accepted the offer. Upon accepting the offer I received an email for my bill 3 weeks later online and it was showing $10.00 more a month even after the quoted amount 3 weeks earlier when I accepted the offer. I called right away and was then told a different amount again, this was the third amount quoted for my new bill in 3 weeks. The customer service person I talked to last just kept going back to blaming the amount on taxes but I explained that after I spoke to the lady 3 weeks prior she quoted me at $62.37 a month including taxes and the HD received fee. However dish is turning into direct tv even though they say they are giving you an offer that is supposed to save you money they in turn add it right back in and blame it on taxes. This company does NOT care about customers at all they only care about money!!!!! They lie and quote you amounts only to add it back into your bill hoping nobody will notice.
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Review Rating: 1 out of 5
Reviewed By: beachlvr
Company: Dish Network
Product: Dish Network
Date Added: 8 years ago
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