Dish Network Complaint

Dish Network Complaint

ADVERTISEMENT

Fraudulent Activity - 9601 S. Meridian Blvd. Englewood, CO 80112 - Dish Satelite Network


After I drove and I arrived at PG Plaza Mall yesterday, February 12, 2015, to pick up my sons' Nike boots, I received an email message on my Blackberry phone @ 6:45pm from DISH Network , thanking me for my recent payment of $ 395.87.

I was flabbergasted after receiving this email because I didn't contact DISH Network and didn't make this payment. I immediately called the DISH representative and explained to him 6 times that I've driven to this mall and didn't make this payment. There is a fraudulent activity within your company because I was driving and didn't make this payment. He told me this was my card and I used this card before. I asked him how was this payment made. He said via DISH's website. I explained to him I never made a payment via website and don't know how because I don't have my account number. I asked her to check my records and verify if I ever made a payment because I haven't and this fraudulent activity within your company and I am requesting this payment to be credited to my account immediately and want a comprehensive investigation on how this happen. I don't have auto-pay and I have always paid the minimum payment 99.9% time. He told me that he could not help me and I asked him to refer me to his supervisor. I talked to Richard, ID # JHX, from the Fraud Department AND EXPLAINED TO HIM 3 TIMES THAT I DID NOT MAKE THIS PAYMENT. His response was "because this is your credit card and it was used before , I can not assist you and I can not credit your account but you can contact your bank and your bank can assist you." I hope our call was recorded. This person had the audacity to tell me because this was my credit card he couldn't do anything. I do not want to be associated with DISH after this comment. C. Bennett Johnson


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Dish Network
SUBMIT a ticket
for Dish Network
WATCH videos
for Dish Network
More Dish Network Reviews and Complaints MORE reviews and complaints
for Dish Network

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Dish Network reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team