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Dish Network Support Ticket - poor service

Dish Network Support Ticket

poor service - Customer service

Created By: dgord0n231's Picture dgord0n231 Last Reply: dgord0n231's Picture dgord0n231
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: General Replies: 0
Product: Customer service

Dishonest Throughout - DISH NETWORK LIES
Astonishing deals and prices that are not true. Dish network has very poor customer service.First day the technician was to arrive he did not show, The second day the technician arrived late and did not have the correct equipment and had to return back to the shop to get the proper equipment.After the technician installs the right equipment, I question some of the channels, he told me I had to call tech support that he was in a hurry and could not wait My mistake was to let him leave before everything was satisfactory .After a while I got a hold of tech support, and they told me that dish network did not carry those channels for this area By this time it was getting very late and I would take care of it the first thing in the morning And called dish network And explain to them my problems and frustration they shuffled me around to several different departments And end up telling me I had to pay a $420 termination fee plus the $260 that I had to put up front at a total cost of $680 for less than 24 hours of service this is not right. Shame on you dish network .The account number for this is 8255 9O97 5539 9042 if you'd like to verify any of the above. I'm also going to write to the better business bureau and let them know of your poor practices and any one else who will listen.


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