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Dish Network Complaint - Refund Run-Around - Dish Network
Dish Network Complaint

Dish Network Complaint


Refund Run-Around - Dish Network

Signed up for Dish Network in January 2013. Received equipment and had satellite installed. Cancelled service within 24 hours due to pixilated service/picture on new HDTV's. The CSR I spoke to stated that my refund of $50.57 would be back on my credit card in less than 10 days.
Fast Forward to June 2013 and still no refund. It is a lousy $50 bucks but I refuse to be lied to on the refund for their bad service.
I have sent 6 emails and the replies are always "From our system I see the refund was placed on the card". This is a lie or I would not be typing a complaint.

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MLconsult says: (6 years ago)
Contact the State Attorney General's Office.

CheriTDISHNetwork says: (6 years ago)
Hi, my name is Cheri Torres and I work on the Social Media Team at DISH. I can see how upsetting this would be and I would like to see what I can do to help. Can you please send me an email at Cheri.Torres@Dish.com with your account information? Thank you.

Cheri Torres
Social Media Representative

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