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Dish Network Complaint - New Hopper and "upgrade" - Dish Hopper
Dish Network Complaint

Dish Network Complaint


New Hopper and "upgrade" - Dish Hopper

I have been a customer of Dish for 15 years and have 7 pieces of equipment in my house. I inquired today about the possibility of replacing my current equipment with the new "Hopper". I was informed there would be an upgrade fee of $100 each for two Hoppers. I feel this is not right since I will not own the equipment and already pay quite a bit monthly for their service. I would take the service if it didn't require the upgrade fee.

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gorge548 says: (6 years ago)
Call them again and ask for a manager. Present your complaints to the manager, telling them that you have been a Dish customer for 15 years and that you feel it is unfair to charge you $100.

I did and they offered Hopper for free and gave me Blockbuster, HBO and Showtime free for 3 months.

However, now that I have Hopper, I wish I had stayed with my old DVR as the screens dealing with test were readable. The Hopper screens can be read if you have a very large screen and even then your can't see the ICONs or the Guide very well.

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