Dish Network Complaint

Dish Network Complaint

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Directv is better than DISH


This review has been resolved or replied to by this company.
Dish absolutely sucks. They came in the other day to try and install the dish. However, they only took five minutes and deemed it was not possible. This doesn't make any sense. Why was directv capable of finding the perfect angle, while DISH was unable to? They didn't even try to look for the right angle. In addition, they messed up our Directv angle preventing us from watching the TVB channels that we had originally. They didn't take the time to even try and fix it, nor did they take the time to even try to find the right angle in the first place. What kind of company hires people like this? They are impatient, lazy, workers that will bring your company down in ratings. Directv had great customer service, if TVB didn't change to DISH, we would never have contacted them. They do not deserve a cent from anyone of their customers.


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Comments


MarkHDISH says: (2 years ago)
 0
Hi sgchan, I am sorry to hear that they were not able to complete an installation for the DISH services at your home. While DISH and Directv are very similar they do use some of the same and also different satellite locations for providing services. I will be happy to review the account for notes of what occurred at the time of installation. Please email with your address for assistance.

Thank You

Mark Haakenson
Social Media Representative
DISH LLC
mark.haakenson@dish.com
3 pm – 11 pm Sunday though Thursday




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