Dish Network Complaint

Dish Network Complaint


DISH changed my billing address to an address with no mail svc. Now at collection - Billing

CUSTOMER BEWARE. We sold our house and closed our Dish account ( after several years ) last June. We had been ebilled monthly, which was fine. Yesterday in the mail I received a letter from a collection agency stating that I owe Dish Network $90 . In the 9 months since we closed our account I never received a bill from Dish. Nothing. Needless to say I was shocked to see the collection notice. I called Dish. They supposedly transferred me to the office of the president ( I'm not buying that ) where I was informed that upon discontinuing my service, they had also stopped the ebilling and began sending the final bill to the service address. There is no mail delivery at the service address. She could not explain why they wouldn't just ebill the final bill as they had been doing with my monthly bills, but insisted that there are many ways to search on-line to find my bill ( that I didn't have any idea I even owed ). The bottom line is, I had no reason to suspect that I owed anything, and Dish Network took it upon themselves to send a bill to a non-existent address.

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