Dish Network Consumer Complaints All Reviews

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Dish Network Reviews

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  • Dish Complaint



    I had Dish TV installed in May 2014 and signed a 2 year contract. They service is terrible. Everytime it rains the service goes out. Even just a drizzel and the service goes out. Kids can't watch TV when it's raining (call me crazy but that seems to be the time they should watch TV). I called Dish and they said that is normal and their is nothing they could do about it. So I made the decision to go with AT&T since they now offer fiber service now in my neighborhood. I canceled Dish. Now I have to pay a Termination fee of $300 because I signed a contract. I feel that... More...
    (Cable TV)
    Rsanguinetti8's Picture   Rsanguinetti8    0 Comments   Comments
  • Dish Network Trying to charge for early disconnect they promised to waive.



    DISH NETWORK TRYING TO CHARGE ME FOR SOMETHING NOT OWED. I got a shock this morning when my credit monitoring service notified me that I had changes to my credit file. It was a collection agency. I had to go online to get a contact number and when called, they told me it was DISH NETWORK. I have not had service with them for three years. They are trying to charge me $104.15 cent for early termination fees. I called DISH NETWORK about the bill. After being transferred three or four times, I spoke with ALEX FERRATT. He was in "THE OFFICE OF THE PRESIDENT". It did not matter to him... More...
    (Satellite)
    DishisBS's Picture   DishisBS    1 Comments   Comments
  • FOX News



    Since Charlie's message never changes, I assume that negotiations to get FOX news back on the DISH channel lineup continue to be stalled with no hope of resolution at any time in the foreseeable future. Since FOX NEWS is my favorite channel, I am lost without it. Worse than that, we agreed to pay for a service that has been taken away with no offer of an adjustment to our bill. We would like to cancel DISH and go back to cable. Even though DISH is in breach of contract, will we be held responsible for paying out what's left of our two-year agreement? I'm sure this question... More...
    (Miscellaneous)
    barbip44's Picture   barbip44    0 Comments   Comments
  • Extremely disappointed with DISH NETWORK!!!



    I have signed up with Dish a yr ago and it was the worst mistake I have done. Since the first day of installation till now, it has been a pain. We chose a program that had cartoons for our children. Upon installation, that program we chose did not have the cartoons and we had to go to the next package and pay more. I am having to call every month to find out how much I have to pay because the breakdown on the statements are always wrong and the amounts are different when I call in. On top of this we had cartoon network cancelled because of contract issues. My kids could not watch their... More...
    (Satellite)
    ramon809's Picture   ramon809    0 Comments   Comments
  • Dish Network Bait and Switch



    On or abut 7/14/2014 I was advised by Ashly (employee #R9A) that I could pause the account on a vacation home each month for a fee of $5.62 plus tax plus the optional $8.00 equipment protection plan. My monthly bill should have been around $15.00. I have been charged additional fees each month that had not been explained to me by Ashly. My bill has been twice as high as Ashly had quoted. When I called DIsh Network to get them to honor the agreement I was told that they could not honor what Ashly had promised. I canceled my service the same day. More...
    (Satellite)
    LeakyWaders's Picture   LeakyWaders    0 Comments   Comments
  • Poor Negotiations



    As a past subsriber of Direct TV (12 years) I never lost the channels because of negotiation as I have with Dish. I switched approx four years ago and at this time I am very sorry I made the switch. At this time my patience has been exhausted waiting for your settlement with FOX. Monday 1-05-15, if we do not have FOX at that time, Direct TV will be coming back in this household and your equipment for our four TV's will be returned. More...
    (Cable TV)
    Eveready's Picture   Eveready    0 Comments   Comments
  • The worst service I've ever had.



    When I cancelled my.services I expected to get early termination fees because I ddidn't want to finish my contract. But I was double charged 546$ for unreturned equipment that they had received but had not put in the system yet. Then I had to spend 2 week's calling them every day to get them to return the money. And now I was just charged the $280 eearly termination fee 3 months after my service was cancelled in September. But every single customer service rep I talked with is a complete idiot, and told me a different story. In the process of filing charges, Have a... More...
    (Cable TV)
    cheyyeee's Picture   cheyyeee    0 Comments   Comments
  • Extremely disappointed in dish blocking Fox news



    I just switched to Dish 3 months ago. I was a charter customer prior to the switch for 9 years. In the past 3 months CNN was blocked and now Fox!!! There are 3 channels that are musts for us... fox, CNN and CNBC... In the 9 years that we were charter customers we did not once had. To deal with blackouts like this... If fox is not turned on shortly, we will look at any opportunity to switch away from dish and will recommend to all of our friends to stay away from this service... More...
    (Satellite)
    Bedrosd1's Picture   Bedrosd1    1 Comments   Comments
  • Sears Broken Washing Machine



    For the last several days we have had FOX news and its affiliated channels taken away. We just paid our $350.00 bill without greivance - however they are apparently not concerned that the customers who pay for their salaries are not receiving what they signed up for. I rely on Fox news for all of my news and feel incredibly cheated. Either credit your customers for the services they are no longer recieving or pay for them to move to DIRECT TV. This is simply put BAD BUSINESS. More...
    (Satellite)
    KEDeacon's Picture   KEDeacon    0 Comments   Comments
  • EXTREMELY DISSAPPOINTING



    I have been with Dish Network for many years as a loyal customer. I heard last week that Dish Network would be dropping the Fox News Network from it's programming. I call at that time and was told by the customer service agent that they would NOT be discontinuing Fox News. Imagine my surprise this morning when I discovered that Fox News was no longer available to me. Why would you tell a customer one thing and do another? I called to talk to someone again this morning after 20 minutes on hold, that person had to pass me onto someone else. I HAVE NOW SPENT A TOTAL 45 MINUTES ON HOLD.... More...
    (Satellite)
    MarianneVL's Picture   MarianneVL    0 Comments   Comments
  • Terrible service and support



    OMG - just got off the phone with dish TV office of the president. I have never been told such bald - faced lies, and I mean out - right lies from a support resolution team. Despite faulty equipment, disrupted service, ineffective support technicians, and mishandled support calls, and now, lies about what the tech did when he was here, which was literally nothing (they said he found everything worked fine...the system was not even hooked up...so...really?) and the message i left asking for next steps (they told me i said don't call me back just disconnect...) we just got held up for a... More...
    (Cable TV)
    katrjone's Picture   katrjone    0 Comments   Comments
  • Dish Network billing and price increases



    We got dish network because it was suppose to be way cheaper than direct tv and cable. We later upgraded to the hopper because we wanted to hook up extra televisions. Our bill was suppose to be free for the first year and a set amount for the 2nd year. We later upgraded to the hopper which was suppose to be a 12 dollar a month upgrade for each hopper or 24 dollars total. Our bill has skyrocketed to over 200 dollars a month, not counting our phone bill which is part of the bundle. I have called in 3 times now and asked for a copy of my bill so i can see why i am being way overcharged... More...
    (Satellite)
  • dissatisfied they stole my equipment I purchased



    I have a paid bill in full as of the first of november the shut me off as of last Sunday for non payment they are in breach of a contract and they stole 3 dvr boxes they told me to return or my services would not be turned back on I owned the boxes the account shows they have customers purchased equipment but will not return the DVR boxes or the money for the amount of $405 for used dvr's Then the custemer service guy for dish told me he woul cut my head off if I called him again More...
    (Satellite)
    Syborg's Picture   Syborg    0 Comments   Comments
  • lExample: Sears broken washing machine



    Your customer rep are the rudest people I ever met all they do is yell at you and lie my wife called one day and she got yelled at I have been told lies after lies and I done playing the game the supervisor hang up on you they yell at you too they do not give the right information when we first signed up the guy told me 80.00 a month not over 100.00 my wife was right she said we should not do it even the tech guy could not get all of our stuff and we are paying for it still and yesterday one girl said we will give a box to you to put the hopper in and send it back I think it my hopper since... More...
    (Satellite)
    ironranger's Picture   ironranger    0 Comments   Comments
  • it's about time



    I'm currently still in my 2 year contract but it will be up in February and I will be going back to Comcast Cable TV because dish service isn't as good and my bill goes up nearly every month on top of that now they can't seem to negotiate with the providers to keep the channels that I pay for and has dish offered any lower costs absolutely not as matter of fact my costs went up again this month and I can find no way to contact an English speaking American representative to handle my problems or to ask for a lowering of my bill since 3 of our favorite channels are no longer... More...
    (Cable TV)
    billy01's Picture   billy01    0 Comments   Comments
  • No Agreement with CNN folks



    If you cannot come to an agreed settlement, as a long time customer I would expect your company to use the money you were paying to the CNN (Turner folks)to provide a similar programming option to me since I am still paying the same price for less programs, or if you don't do that much for your dedicated customers then lower my monthly bill accordingly,since you are not providing all the services I originally pay for each month, or get better negotiators. More...
    (Satellite)
  • Autopay to Dish Network



    In March 2014, I signed up with Dish. I was given the choice of auto pay or paper billing. I chose paper billing. I receive a notice stating that my service was going to be disconnected if I didn't pay my overdue bill. I emailed with a rep, they confirmed that my mailing address WAS correct, assured me I would get the bill in 7 to 10 days but to keep my service from being interrupted, I would have to pay the past due online, which I did. Two months later, I received another notification that if I didn't pay another past due payment my service would be interrupted....still no... More...
    (Satellite)
    catsshy2's Picture   catsshy2    2 Comments   Comments
  • Dish Customer for 5 years and had about all I can take.



    I called Dish network to upgrade my home equipment 4 times in the last 2 hours. If your a current customer you get non english speaking service, if you are a new customer you reach sally in texas! Imagine that, anyways I was given 3 totally different quotes for upgrading my hardware by 3 seperate service reps! I was told everything from $1 ti upgrade my Dvr system to $645.00... One rep says the installation is free with a 2 year agreement and the other rep says $100.. How do you run a huge corporation this way? zero standards zero guidelines.. I am simply one call away from joining my local... More...
    (Satellite)
    justnothing's Picture   justnothing    0 Comments   Comments
  • Early cancelation fee for their mistakes so took my money elsewhere!!



    I had dis set up service at my home. The technician did not properly install the cord in the ground, had it all over the place leading to my back door. Call less than 24hrs to see if they can send someone out. They were going to charge me, but ended up waiving it. Well when the guy came out he deny putting in the ground due to the snow told me to call when snow melt and he would do it himself. Well by the time the snow melt, my maintenance man ran over the cord and when I call the guy he said the grace period had ended. Never was told there was a grace period. Not to mention the 1st charge... More...
    (Cable TV)
    Notcostomer's Picture   Notcostomer    0 Comments   Comments
  • Dish Network bandwidth delivery



    Parents signed a contract for 10 gb of bandwidth. Service starts on 4th of month by the 12 of the month we received an email that 70% of it had been used up. My parents are in their late eighties and don't use the internet. Found out that 2 down loaded movies from dish used up almost all of the bandwidth. This is outrageous. Of course to get more bandwidth... to be able to use email, Dish wants more money. We have had several other problems with Dish, such as no service, their equipment not working, etc. When one calls Dish they just argue with you. They don't have customer... More...
    (Cable TV)
  • Misrepresented their product to 80 yr. old



    My Mom wanted to change to dish because of an ad she read. She called them and set up a deal that had more channels, a dvr, and a $75 gift card. She told me about it and I called a local dish representative for her and got a deal more suited to her, It had 120 channels (More than enough) no dvr (she wouldn't use it) and a $50 gift card. Mom called the number I gave her to set it up. The guy who came out wanted to put the dish near the driveway where Mom thought it would be in the way of her driving. She told the man to come back after she got my brother to check the site. He... More...
    (Satellite)
    denimquilter's Picture   denimquilter    0 Comments   Comments
  • Dish Network no way!!



    This company is crazy, I was lied to twice and the tech damaged my wall. I asked them to install an additional joey....be careful!!! According to them that will automatically restart your contract over, I specifically made it clear I didn't want my contract to start over and they said it wouldn't and found out 3 months later, it did start over and they would NOT help me and fix the issue. Im sure all cable companies have there issues but you can bet your but that I will not stay with Dish or use them ever again! More...
    (Cable TV)
    sweetlands33's Picture   sweetlands33    0 Comments   Comments
  • Dish internet- FALSE advertising.



    I have been calling in for the last year seeing of dish offers internet in my area, since they dedicate a full commercial saying they offer it in "rural areas". I currently have Verizon for Internet, and they have been charging me $1,000 PER MONTH. I live in Junction City, OR. I just called in and they couldn't tell me a single thing about what their internet services might cost for when it is available. I spoke to 3 different people and apparently they can only give you any kind of ballpark price for their internet in scarce areas it is available. They claim to offer it in... More...
    (Advertising)
    Jonicarlsen47's Picture   Jonicarlsen47    0 Comments   Comments
  • Horrible customer service, liars



    Well I've paid my bill on time for 6 months! It just so happened I tore my calf muscle and ended up off work for a month. So needless to say, my bill which is automatically deducted, didn't get paid due to no wages. I called to see what they could do for me, explained everything including telling them I've never missed a payment! So one person said they could turn it on for 59 bucks so I agree, but my card isn't working do I call the bank straightened it out and called back. The second girl says oh no problem we will turn it back on now done you get paid Friday, and... More...
    (Cable TV)
    Tammydebar's Picture   Tammydebar    0 Comments   Comments
  • dish networks is a complete scam



    Never in my life have I had such a bad experience with a company. First things first. When i first moved into my place Dish happened to be the first company I called, they told me that where I lived I couldn't have any other service provider than them. That they had made an agreement with that community. (that turned out to be a lie) So i said okay well ive never had dish before lets give it a try. I had told them that I would only be living there for one year and then at the end of my lease I called to cancel and then they told me that it would cost 300 to break the contract. IM like... More...
    (Cable TV)
    vwyber's Picture   vwyber    0 Comments   Comments
  • non working TV



    We've had dish for about 15 yrs now and while service has always been bad, now it's even worse. A couple of months ago our main TV started having problems. I contacted Dish twice and twice i was given to someone who couldn't speak English. I have a hearing problem so i have a phone that has close captioning and the close captioning operator couldn't under stand her either. I fianlly found a supposed Dish repair man and called him and he said something was wrong with receiver but i had to call dish. I called Dish again and got another non-english speaking person and after... More...
    (Satellite)
    Thays1's Picture   Thays1    0 Comments   Comments
  • Angry but sin not.



    It all started at 11:30 pm I was put on hold for one hour and 20 minutes I was hung up on so many times my debit card was charged 1 dollar without my consent customer service is rude as ever so I thought maybe I'll try at 9:00 am and bam still had bad experience this morning with some CORPORATE PLEASE PUT IN HIDDEN CAMERAS SO YOU CAN FIRE ALL THE NEGATIVE PEOPLE WHO'S NOT WORKING FOR YOU BUT FOR THEMSELVES I have "NO " intentions on ever ever ever getting dish back lords will. More...
    (Satellite)
  • Dish network Relocation experience



    very dissatisfied with the kind of service provided. Moved from Philadelphia to Los angeles, they offered free relocation of the service. The technician came and could not get sattelite signal, now they are not waiving my early termination fees of $320.00.had to sign uo with a subsidy/retailer of dish network named New Media West where i am paying more for everything. They just keep on transfering phone to one person to other. They then connected me to the presidents office where they also were not able to help. I will definitely not recommend them to any of my friends. I have a very good... More...
    (Satellite)
    shweta's Picture   shweta    2 Comments   Comments
  • Removal of equipment when discontinuing service



    Dish representatives will not remove the equipment from your property unless you ask it before canceling. Once they cancel, they just ignore you. The customer service representatives are rude. They treat you like trash after you cancel the service. I've canceled the service and asked what to do with equipment, they just asked me to send the remote controls and receivers. I thought they would take care of the dish antenna, but they didn't, now I'm gonna be charged $200 by the condo management to have it removed from their property. After 10 year of loyalty to Dish, this is... More...
    (Cable TV)
    anapeloso's Picture   anapeloso    0 Comments   Comments
  • Signal not found issues.



    Myself Rajkumar, I have purchased dish SD connection for letscompare.in. They provide me new connection on best price, even if i compared to other dth provider. But after 5 month issue has been staring in my dish tv, sometimes it showing signal not found when weather is clear. I have contact to customer care and raise complaint. when service center guy will come to at my home on that time the message is not showing and it will work perfectly and when he left issue has been started. Now customer care guys not raising my complain, please suggest me what i will do? More...
    (Cable TV)
    Letscompare's Picture   Letscompare    0 Comments   Comments
  • DVR INSTALLATION IS A JOKE.



    My mother has been a dish customer for a while now. We have called and set up an installation of a second hopper, and we have been stood up by the technician THREE times now. it is getting ridiculous. My mom has sit at home for three whole days, all day, cancelling plans and cancelling participation in events, in anticipation of a technician who has not ever showed up. We have never gotten a telephone call from the technician, and we have never been informed in advance that the technician would not show up. It would have been a little different and not so offensive if they could have used... More...
    (Satellite)
    bfaye87's Picture   bfaye87    0 Comments   Comments
  • televeision service



    I have been a dish customer for almost two years. I have called the company a couple of times to complain that we cannot get service and it says on the screen that it will take five minutes to reconnect. I feel like I have been treated like a third grader when they speak to me. And I hear that the weather is a problem. Even went and got net flix so the kids can watch television. So today I called to cancel my contract. They were nice at first, but when I continued to repeat myself that I want the service cancelled, they became arrogant. They also offered to lower my bill by 30 dollars a... More...
    (Cable TV)
    nmsist's Picture   nmsist    0 Comments   Comments
  • Dish Network does not keep their word !!!



    When we signed up with Dish I ask and was told there would be no fee to sign up. After the tech installed our dish, about a week we had a 49.99 charge on our bank acct. when I called was told they would need to listen to call and see if I was told about charge, they called me back and said she did not tell me so was going to refund my monies. That was a lie, I have fought with them for over two weeks and have still not been refunded,,, this is very bad business... practice. you would not believe the run around I was given totally unfair service.. More...
    (Cable TV)
    marleymay's Picture   marleymay    1 Comments   Comments
  • The worst company I've ever felt with.



    Dish network is the worst company I have ever delt with. NEVER use this company. They refused to let me out of my contract when I never had a signal at my home, instead they installed it knowing it wouldn't work, let me sign a contract, and then left me with no signal for months. I called and complained several times and was always told, sorry. Nothing we can do. You need to pay the early termination fee. Shame on them. I wS never offered any money off my bill, never offered any other options. And their customer service department is the worst of them all. They all made me false... More...
    (Satellite)
    Amieb7586's Picture   Amieb7586    0 Comments   Comments
  • Poor Scheduling



    On previous Saturday a local installer scheduled us on site at his flea market booth for the following Friday between 8-12. I called that morning to make sure he was coming and we were not even scheduled for him to come. His name is Jeremy Wyatt and the man he was supposed to schedule to come to my house is named Hector Montoya. I would never recommend anyone do business with them. They took my payment information and debited my account and didn't even care to put me on schedule! He was helpful in getting me a good deal, but that doesn't mean much if they do not plan on actually... More...
    (Satellite)
    RebeccaBeaver's Picture   RebeccaBeaver    0 Comments   Comments
  • Dish Network has NO customer service at all.



    I was out of town and had auto pay for my Dish Network account. After returning home, I found my service suspended, An over due recent balance amount that was different from the balance due stated in the automated system. I tried to call Dish network alleged customer service to pay my balance, find out what was wrong with the auto pay, and reconnect the service. The representative told me she could not help me with anything unless I gave her my system security code which required that I get connected. I tried to explain to her that my system does not work because they disconnected my... More...
    (Cable TV)
    AH202's Picture   AH202    0 Comments   Comments
  • Dish cable service



    Dish is the worst cable service in the world! The only reason we got dish is because Surwest isn't in my area. From day one dish has been nothing but a hassle. We had to return our box in the beginning because of quality issues with our service. We haven't even had the service for a year yet and we had to return ANOTHER box. Which meant all of my pre-recorded shows are GONE. What the hell is the point of having a DVR if the shows that matter to you get erased? If anyone is reading this before purchasing dish, DON'T. Run in the opposite direction and sign up with ANYONE other... More...
    (Cable TV)
    ap4330's Picture   ap4330    0 Comments   Comments
  • Dish Network is organized crime!



    I SIGNED UP WITH DISH, MOVING FROM DIRECT TV BECAUSE THEIR BASIC SERVICE WAS CHEAPER THAN DIRECT TV (19.95/MONTH), EXPLAINING SEVERAL TIMES THAT MY ONLY INTEREST WAS IN PBS, AND ONLY PBS, AS I HAVE NO INTEREST IN SPORTS, MOVIES, SPECIALS, OR ANY OF THE OTHER JUNK WHATSOEVER. IN ORDER NOT TO HAVE TO MESS WITH BILLS I FOOLISHLY SIGNED UP FOR AUTO PAY ON MY AMEX ACCOUNT, ASSUMING THAT I WAS DEALING WITH A REPUTABLE COMPANY THAT ADHERED TO NORMAL, ETHICAL BUSINESS PRACTICES. I RECENTLY REALIZED THAT I HADN'T WATCH EVEN AN HOUR A MONTH, AND THAT "MASTERPIECE THEATER" AND... More...
    (Satellite)
    avdltd's Picture   avdltd    0 Comments   Comments
  • Dish Network stole $4,500.00 from me!



    I SIGNED UP WITH DISH, MOVING FROM DIRECT TV BECAUSE THEIR BASIC SERVICE WAS CHEAPER THAN DIRECT TV (19.95/MONTH). I EXPLAIED SEVERAL TIMES THAT MY ONLY INTEREST WAS IN PBS, AND ONLY PBS, AS I HAVE NO INTEREST IN SPORTS, MOVIES, SPECIALS, OR ANY OF THE OTHER JUNK WHATSOEVER. IN ORDER NOT TO HAVE TO MESS WITH BILLS I FOOLISHLY SIGNED UP FOR AUTO PAY ON MY AMEX ACCOUNT, ASSUMING THAT I WAS DEALING WITH A REPUTABLE COMPANY THAT ADHERED TO NORMAL, ETHICAL BUSINESS PRACTICES. I RECENTLY REALIZED THAT I HADN'T WATCH EVEN AN HOUR A MONTH, AND THAT "MASTERPIECE THEATER" AND... More...
    (Satellite)
    avdltd's Picture   avdltd    1 Comments   Comments
  • Dish network lies and tricks and the customer service sucks!



    Had service from dishnetwork in New Orleans since jan 2012, put it on hold in nov 2013 for a move to NYC as they claimed they have service every where.. Which is a lie as they don't have any service in the high rise buildings of New York City. Upon cancellation I was charged early termination fee and not at any time was told that I could transfer service for the last one month of dec to someone in New Orleans .. Inaccessible they said because you put it on hold that extends your contract further, which is a total scam... Also charge you shipping for returning the dish itself as they... More...
    (Cable TV)
    ksmd's Picture   ksmd    1 Comments   Comments
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