Dish Network Reviews and Complaints

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Dish Network Reviews

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  • Angry but sin not.



    It all started at 11:30 pm I was put on hold for one hour and 20 minutes I was hung up on so many times my debit card was charged 1 dollar without my consent customer service is rude as ever so I thought maybe I'll try at 9:00 am and bam still had bad experience this morning with some CORPORATE PLEASE PUT IN HIDDEN CAMERAS SO YOU CAN FIRE ALL THE NEGATIVE PEOPLE WHO'S NOT WORKING FOR YOU BUT FOR THEMSELVES I have "NO " intentions on ever ever ever getting dish back lords will. More...
    (Satellite)
  • Dish network Relocation experience



    very dissatisfied with the kind of service provided. Moved from Philadelphia to Los angeles, they offered free relocation of the service. The technician came and could not get sattelite signal, now they are not waiving my early termination fees of $320.00.had to sign uo with a subsidy/retailer of dish network named New Media West where i am paying more for everything. They just keep on transfering phone to one person to other. They then connected me to the presidents office where they also were not able to help. I will definitely not recommend them to any of my friends. I have a very good... More...
    (Satellite)
    shweta's Picture   shweta    1 Comments   Comments
  • Removal of equipment when discontinuing service



    Dish representatives will not remove the equipment from your property unless you ask it before canceling. Once they cancel, they just ignore you. The customer service representatives are rude. They treat you like trash after you cancel the service. I've canceled the service and asked what to do with equipment, they just asked me to send the remote controls and receivers. I thought they would take care of the dish antenna, but they didn't, now I'm gonna be charged $200 by the condo management to have it removed from their property. After 10 year of loyalty to Dish, this is... More...
    (Cable TV)
    anapeloso's Picture   anapeloso    0 Comments   Comments
  • pay per view movie



    On July 6th I rented a movie -Winter' Tale --but AFTER I paid for it, the movie had already been on for an hour. I figured well I will get to watch it once more since I PAID and I had no choice about WHEN to watch it. Now, I'm VERY ANGRY about this as I WASTED MY HARD EARNED MONEY. It was about 4 to 5 AM when I ordered the movie. OH and one more thing, I have no reason to lie about this. When I paid for the movie, I looked at when it started and I had missed ONE HOUR of it. You expect ME to pay for a pay per view movie and to miss AN HOUR OF IT? This is a robbery and a total... More...
    (Satellite)
  • Final Payment/Equiptment Return



    I've been in contact with this company since 6/20 and have received no help at all from the inside employees. The filed tech. Jeremy and EF8 at the loyalty service were great. You are unable to speak to a supervisor, the employees are rude on the phone and, they switch you to another line at the drop of a hat. All I wanted to do was speak to someone intelligent enough to answer my questions but could not find those people except for the two people mentioned above. I need help settling my final bill with this company and I want to return my equipment in person as to avoid any... More...
    (Satellite)
  • Signal not found issues.



    Myself Rajkumar, I have purchased dish SD connection for letscompare.in. They provide me new connection on best price, even if i compared to other dth provider. But after 5 month issue has been staring in my dish tv, sometimes it showing signal not found when weather is clear. I have contact to customer care and raise complaint. when service center guy will come to at my home on that time the message is not showing and it will work perfectly and when he left issue has been started. Now customer care guys not raising my complain, please suggest me what i will do? More...
    (Cable TV)
    Letscompare's Picture   Letscompare    0 Comments   Comments
  • DVR INSTALLATION IS A JOKE.



    My mother has been a dish customer for a while now. We have called and set up an installation of a second hopper, and we have been stood up by the technician THREE times now. it is getting ridiculous. My mom has sit at home for three whole days, all day, cancelling plans and cancelling participation in events, in anticipation of a technician who has not ever showed up. We have never gotten a telephone call from the technician, and we have never been informed in advance that the technician would not show up. It would have been a little different and not so offensive if they could have used... More...
    (Satellite)
    bfaye87's Picture   bfaye87    0 Comments   Comments
  • televeision service



    I have been a dish customer for almost two years. I have called the company a couple of times to complain that we cannot get service and it says on the screen that it will take five minutes to reconnect. I feel like I have been treated like a third grader when they speak to me. And I hear that the weather is a problem. Even went and got net flix so the kids can watch television. So today I called to cancel my contract. They were nice at first, but when I continued to repeat myself that I want the service cancelled, they became arrogant. They also offered to lower my bill by 30 dollars a... More...
    (Cable TV)
    nmsist's Picture   nmsist    0 Comments   Comments
  • Dish Network does not keep their word !!!



    When we signed up with Dish I ask and was told there would be no fee to sign up. After the tech installed our dish, about a week we had a 49.99 charge on our bank acct. when I called was told they would need to listen to call and see if I was told about charge, they called me back and said she did not tell me so was going to refund my monies. That was a lie, I have fought with them for over two weeks and have still not been refunded,,, this is very bad business... practice. you would not believe the run around I was given totally unfair service.. More...
    (Cable TV)
    marleymay's Picture   marleymay    0 Comments   Comments
  • customer service/account



    I am extremely upset with the customer service I have received from DISH. We have service in two locations, one at my brother's house and the other at mine. When he requested the service at the house he bought, the tech hooked everything up and my brother paid for all the equipment. However they put the billing for the service on my account, we have been separating the bill to the best of our knowledge and paying. I have numerous times and ask they separate, but to no avail. Now they called this week to inform me and I can not have service at two addresses on one bill and cut the... More...
    (Satellite)
  • The worst company I've ever felt with.



    Dish network is the worst company I have ever delt with. NEVER use this company. They refused to let me out of my contract when I never had a signal at my home, instead they installed it knowing it wouldn't work, let me sign a contract, and then left me with no signal for months. I called and complained several times and was always told, sorry. Nothing we can do. You need to pay the early termination fee. Shame on them. I wS never offered any money off my bill, never offered any other options. And their customer service department is the worst of them all. They all made me false... More...
    (Satellite)
    Amieb7586's Picture   Amieb7586    0 Comments   Comments
  • Poor Scheduling



    On previous Saturday a local installer scheduled us on site at his flea market booth for the following Friday between 8-12. I called that morning to make sure he was coming and we were not even scheduled for him to come. His name is Jeremy Wyatt and the man he was supposed to schedule to come to my house is named Hector Montoya. I would never recommend anyone do business with them. They took my payment information and debited my account and didn't even care to put me on schedule! He was helpful in getting me a good deal, but that doesn't mean much if they do not plan on actually... More...
    (Satellite)
    RebeccaBeaver's Picture   RebeccaBeaver    0 Comments   Comments
  • dishperks. contest



    I won a 2 day trip off dishperks. i am disabled. can't go on long trips. my daughter has had leukemia. so i told her she could take my place. day after day dish said they would call me and let me know if that would be okay. they didn't call. i had til friday to mail out info. they called wed. and said they had given the trip to someone else. Sandra More...
    (Satellite)
    reallymadmom's Picture   reallymadmom    0 Comments   Comments
  • Dish Network has NO customer service at all.



    I was out of town and had auto pay for my Dish Network account. After returning home, I found my service suspended, An over due recent balance amount that was different from the balance due stated in the automated system. I tried to call Dish network alleged customer service to pay my balance, find out what was wrong with the auto pay, and reconnect the service. The representative told me she could not help me with anything unless I gave her my system security code which required that I get connected. I tried to explain to her that my system does not work because they disconnected my... More...
    (Cable TV)
    AH202's Picture   AH202    0 Comments   Comments
  • Dish cable service



    Dish is the worst cable service in the world! The only reason we got dish is because Surwest isn't in my area. From day one dish has been nothing but a hassle. We had to return our box in the beginning because of quality issues with our service. We haven't even had the service for a year yet and we had to return ANOTHER box. Which meant all of my pre-recorded shows are GONE. What the hell is the point of having a DVR if the shows that matter to you get erased? If anyone is reading this before purchasing dish, DON'T. Run in the opposite direction and sign up with ANYONE other... More...
    (Cable TV)
    ap4330's Picture   ap4330    0 Comments   Comments
  • Dish Network is organized crime!



    I SIGNED UP WITH DISH, MOVING FROM DIRECT TV BECAUSE THEIR BASIC SERVICE WAS CHEAPER THAN DIRECT TV (19.95/MONTH), EXPLAINING SEVERAL TIMES THAT MY ONLY INTEREST WAS IN PBS, AND ONLY PBS, AS I HAVE NO INTEREST IN SPORTS, MOVIES, SPECIALS, OR ANY OF THE OTHER JUNK WHATSOEVER. IN ORDER NOT TO HAVE TO MESS WITH BILLS I FOOLISHLY SIGNED UP FOR AUTO PAY ON MY AMEX ACCOUNT, ASSUMING THAT I WAS DEALING WITH A REPUTABLE COMPANY THAT ADHERED TO NORMAL, ETHICAL BUSINESS PRACTICES. I RECENTLY REALIZED THAT I HADN'T WATCH EVEN AN HOUR A MONTH, AND THAT "MASTERPIECE THEATER" AND... More...
    (Satellite)
    avdltd's Picture   avdltd    0 Comments   Comments
  • Dish Network stole $4,500.00 from me!



    I SIGNED UP WITH DISH, MOVING FROM DIRECT TV BECAUSE THEIR BASIC SERVICE WAS CHEAPER THAN DIRECT TV (19.95/MONTH). I EXPLAIED SEVERAL TIMES THAT MY ONLY INTEREST WAS IN PBS, AND ONLY PBS, AS I HAVE NO INTEREST IN SPORTS, MOVIES, SPECIALS, OR ANY OF THE OTHER JUNK WHATSOEVER. IN ORDER NOT TO HAVE TO MESS WITH BILLS I FOOLISHLY SIGNED UP FOR AUTO PAY ON MY AMEX ACCOUNT, ASSUMING THAT I WAS DEALING WITH A REPUTABLE COMPANY THAT ADHERED TO NORMAL, ETHICAL BUSINESS PRACTICES. I RECENTLY REALIZED THAT I HADN'T WATCH EVEN AN HOUR A MONTH, AND THAT "MASTERPIECE THEATER" AND... More...
    (Satellite)
    avdltd's Picture   avdltd    1 Comments   Comments
  • Dish network lies and tricks and the customer service sucks!



    Had service from dishnetwork in New Orleans since jan 2012, put it on hold in nov 2013 for a move to NYC as they claimed they have service every where.. Which is a lie as they don't have any service in the high rise buildings of New York City. Upon cancellation I was charged early termination fee and not at any time was told that I could transfer service for the last one month of dec to someone in New Orleans .. Inaccessible they said because you put it on hold that extends your contract further, which is a total scam... Also charge you shipping for returning the dish itself as they... More...
    (Cable TV)
    ksmd's Picture   ksmd    0 Comments   Comments
  • Dish Network: Crappy and Sneaky Terms



    Moving to a new state and straight out of college, about to start my first job, I decided to go with Dish because of how awesomely cheap it was...best agreement I could afford was a three year contract, but by the end of year 1, I found myself moving into a house with a roommate to save money. The house already had cable and Internet taken care of. When I called to cancel, I was persuaded heavily into just "pausing" my contract without penalty for 9 months...then if I moved again, I could restart my contract and obtain the same rates. Nine months came and went. My bill, on... More...
    (Cable TV)
    2014's Picture   2014    0 Comments   Comments
  • worthless company



    I have called and asked for a change in my billing date time and time again I have called in the next day to request it changed after making a payment and was told it was not processed yet. But they made a note yet then again I had my service shut off till I got paid over and over yet I have done all I can and yet no one is willing to help More...
    (Cable TV)
    tomjones's Picture   tomjones    0 Comments   Comments
  • DVR box went out and no TV while they send a new one by UPS



    Our box DVR box that is hooked to 2 TV's has gone out and we pay for the protection on the boxes and everything and Dish says that they will send a replacement box out to our address they are not sending out a tech to take care of the problem they are sending it out UPS and so for the next 3 days there is NO TV for the two rooms. We have called dish network twice on the same thing and then I got online and told them about the problem and yet Nothing. we have to wait for the box to be sent out by UPS. Why should we pay for something that we are not getting now????? Not very happy about... More...
    (Satellite)
    babyprincess's Picture   babyprincess    0 Comments   Comments
  • didnt get what i was told by dish



    I called dish network about getting there service again i had it for years and loved it. The guy came out and did his job and done a great job. He done what was on his orders to do. I was confused because he didnt hook up my internet to mydish so i could set up dish every where on my phoe or i pad. He explained it wasnt on my order so i call the dish network and talked to a guy then to a super visior and was told i would haveto buy a sling for 49.99 to be able to get myservices on my phone. When i order my service i was told i would have all that i have now with mydirectv all but pandora... More...
    (Satellite)
  • I want my promised 30 day guarantee



    ADVERTISEMENT Sales rep lied and tricked me to sign up for service - 30 day satisfaction guarantee It has been a week into signing up for Dish Network . I was told on the phone I had a 30 day risk free trial period and I could cancel without any changes within the 30 day grace period. I was also told to call back and they would "bundle" price Internet service for me for an additional 19.99. I was told to sign a tiny computerized box after installation. I already had several "black outs" and interrupted service. When I called back to add Internet for 19.99, they... More...
    (Satellite)
  • Sales rep lied and tricked me to sign up for service



    It has been a week into signing up for Dish Network. I was told on the phone I had a 30 day risk free trial period and I could cancel without any changes within the 30 day grace period. I was also told to call back and they would "bundle" price Internet service for me for an additional 19.99. I was told to sign a tiny computerized box after installation. I already had several "black outs" and interrupted service. When I called back to add Internet for 19.99, they told me it is unavailable in my area for that price and I could only get verizon fios for an additional 69.99... More...
    (Satellite)
    Gursuper's Picture   Gursuper    0 Comments   Comments
  • DISH NETWORK



    I am not happy with dish tv. When I ordered dish the lady never explained a lot of things to me. Nothing about the dvr or the hopper and how it works. I have complained before but never got a respond. I thought the dvr recorded more than 2 shows THAT I HATE I think when you call and order they could care less. All you want is that order. If I knew what I know now I would have never went with dish. You don't give a customer any promotions. Only new customers that's a rip job. Even AT&T and Comcast gives promotions. I am not satisfied with the way dish works and the way your... More...
    (Cable TV)
    simmons12's Picture   simmons12    0 Comments   Comments
  • my account



    when I talked to a rep she gave me this site to go to for what i need to do. At this time my financial situation has changed and I can no longer pay for dish. I am on food stamps and have no income. You keep putting me on pause and I need this contract terminated. Where is the human compassion, understanding? I will send a copy of approval letter of food stamps if you like. Putting this bill off isn't going to make things easier for me. It will be a long hard road to climb when I do have income and I will be paying catch up. TV is the last thing I need to worry about. Jina... More...
    (Cable TV)
    jinaallyn's Picture   jinaallyn    0 Comments   Comments
  • billing



    im really disappointed with dish cause of the fact the im a old custermer with dish and I put internet so when I spoke to someone they never told me about that I had to pay 1month of advance so I called cause when I seen on my page that my bill was high I call customer service no lie they hung up on me 4 times beside I spoke to 3 supervisers which 1 of them didn't not now what to tell me and sentme to another superviser and that hung up I try to much which they told me they cant do a discount cause it already comes like that but yet the last superviser told me I can discount only $5... More...
    (Internet - Sponsored by DIRECPATH)
  • Installation of Dish TV...new customer



    I recently talked to James a "manager" in Texas, (after being hung up on twice by the service reps), who was extremely rude, constantly interrupting me and refusing to listen. My complaint was that I was scheduled for connection service in the afternoon and was told that I would receive a call in the morning specifying the time window. I received a call and an email at 10am saying the installer would arrive between 12pm and 1:15pm and would call one hour prior to his arrival. At 1245 I received another call and email saying I had been rescheduled and the installer would arrive... More...
    (Cable TV)
    justry50's Picture   justry50    0 Comments   Comments
  • Attempted to get a new account with Dish after my divorce



    I called Dish to set up a new account after my divorce as the previous account was his. I was told that I could not open an account because his account was still listed at my address. So I contacted my ex husband who called Dish to give them his new address and transfer his services ... Apparently he owes them a past due balance so they refused to update his account with his new address. I call Dish again letting them know he has attempted to change his address but was denied due to his past due balance therefor they are unable to provide me with an account until my ex husband pays his... More...
    (Cable TV)
    Junebug45's Picture   Junebug45    1 Comments   Comments
  • Fraudulent information to get you to sign up for Dish Network Service.



    We contacted Dish Network last fall (Sept 2013) about switching from Direct TV. We were given an attractive price and we were told by the salesperson that we could use our receivers in our motorhome, just as we had done with Direct TV. We are getting prepared to leave for an extended period of time, and now find out that this is not true. Before we signed up we had asked this question repeatedly because we wanted to transfer our package to the motorhome and were told there would be no problem in doing so.. Now we find out we cannot do this, and we need to purchase two more special... More...
    (Advertising)
    cherkroll's Picture   cherkroll    0 Comments   Comments
  • cut my internet line



    everything seem like it was great but when i paid for my internet be reconnected I found out the tech. that connected our cable cut the line. I had to pay our internet provider to fix it and dish would not credit my account they said they had no proof humm go back and listen to the call you can hear my husband yelling on account of how pissed he was More...
    (Cable TV)
    jodystory's Picture   jodystory    0 Comments   Comments
  • Lied to get me to switch from direct tv



    I was told by sales rep that I would get the 30$ off my bill per mo for first year. Then I said that I would stick with direct tv the salesman {LIAR} said he would be able to give me a ipod mini if I switched today! I agreed and when I called after the installment I was informed that they could not keep the deal and the sales rep was misinformed.That is a false promise and I am not a lawyer but should be agaist LAW More...
    (Cable TV)
    here2grind's Picture   here2grind    0 Comments   Comments
  • Dish network complaint



    I had to move from where I was living and cancelled my dish service. I have been trying to get Dish Network to work with me to setup payment arrangements to pay the early termination fees. After having a repeated number of agents tell me someone would call me back from the collection dept, Dish decided to take all of the money out of my account at one time well over $700. When I called furious and tried to speak to them about refunding it, I was informed that Dish does not accept payment arrangements. WTF? Are u serious in this economy a company that will not work with u to pay off a debt.... More...
    (Satellite)
    Good2bme21's Picture   Good2bme21    0 Comments   Comments
  • Internet and gb



    I have been a customer of dish for years,well finally we got internet where we live and they were nice setting it up and selling it to me over the phone when i called and i thought ok still service i respect.Well now within 1 week and half gb are gone and grandkids didnt know it and used the 3ds's to go online to facebook and within 4 hours of having it installed and grandkids using the 3ds it used half of the 10 gb's witch is nuts when they didnt even play games.And then to make matters a whole lot worse my bill just for dish and a few movies i rented was $168.00 i can deal with... More...
    (Internet - Sponsored by DIRECPATH)
    fiestylisa's Picture   fiestylisa    0 Comments   Comments
  • Dish network non refund for my account.



    I discontinued my service in December of last year, mailed all the equipment with return confirmation and also received a email from dish stating that they had received everything. It is now going into March and I am do a refund. I have called into Dish customer service center twice and was told that my refund would be in the mail in a few days. It's been 2 weeks again and nothing. What's the problem? More...
    (Satellite)
    sidcjr's Picture   sidcjr    0 Comments   Comments
  • False Advertising First Customer Promotions



    I am a new customer to Dish Network. I signed up for the $19.99/month promotion they offer new customers for the first year of the two year contract. Specifically I told the technician that that's what I wanted when I called. I recieved a bill of $64.03 and called the company whom did nothing but try to sell me more things that I didn't want and not listen to me. A couple months later I received mail from them with the promotion cost on it and thus emailed them. I still got nothing to my satisfaction. A week ago I emailed again threatening to discontinue my contract and file for... More...
    (Advertising)
    anonymous95's Picture   anonymous95    1 Comments   Comments
  • DishNet is doesnt work extremely slow



    I currently have my home Internet through DishNet. Service lacks stability and wife does not work on the router I was issued. This router has been replaced but to no avail. Still not working I was told to buy my own router. If I only use the Internet for their boxes I might be able to watch 3 movies a month through the on demand section. All I want is it canceled but they want me to pay $350 to do so. I was never told it was a contract and I never signed one either More...
    (Satellite)
    hoover1001's Picture   hoover1001    0 Comments   Comments
  • dish tv olympic channel availability



    called dish 2x Friday night 2/14/14 to ask what channel will cover Men's Hockey Olympic game Saturday 2/15/14. Spoke to 2 reps individually stating channel 2 would cover the games on our Dish programming. It took an hour between both phone calls to get an answer. Got up early 2/15 to watch the game, NOTHING. Called back Dish 2/15 and was told by another rep that we could not get the game due to programming restrictions. Will cancel and switch back to Time Warner when the contract runs out. If I cancelled Dish TV now it would cost me $100. Dish should pay for the switch. More...
    (Cable TV)
    sinn's Picture   sinn    0 Comments   Comments

Dish Network Reviews By Product

 

Dish Network Comments


Amieb7586 says: (1 month ago)
 0
Worst company ever!! I've been to mcdonalds w better customer service. Funny you guys have all the polite employees working the sales department and then all your other employees are trained to say sorry I don't give a fuck your stuck after you sign a contract. Sorry you don't get to watch tv that your paying for. We don't care, we got you in a contract!! I should sue you guys for the months of anguish you put me threw, but just not having to call your shitty customer service is justice enough for me!!!! I have had mental breakdowns over simple phone calls to your company!!!



1975 says: (2 years ago)
 0
In Youngstown Ohio on Wednesday while checking for free preview channels on channel 103 I heard the most FANTASTIC jazz music playing in the background. PLEASE, PLEASE,PLEASE help me by letting met know the artist and the song title. I really would like to acquire for my personal collection. This music is looped and unsure when it will change, although I would love to purchase the CD. I am hoping the info can be forwarded to Jamo55@att.net



lhop633 says: (2 years ago)
 0
dish is the worst out there. they will take what they want from you once they get yourcard number



lhop633 says: (2 years ago)
 +1
dish is the worst out there. they will take what they want from you once they get yourcard number



mad66 says: (3 years ago)
 0
I am writing to complain about the removal of a Dish from roof of my home which left holes in the roof and has caused water damages to my ceiling. In July 2009 I opted to switch from Dish Network to another vender for one of those All-in-One package. Dish Network never called to schedule the removal of the dish from my roof and I never notice that it has been removed. A couple of weeks before the Christmas holidays I notice a water stained ceiling and called the roofing company who had replaced my roof in February 2009 to come out and check his work. The owner of the roofing company reported that the dish had been removed but that the technician had not filled the holds left from the removal of the dish properly, therefore water was coming into the house. I contacted Dish Network and was referred to a regional manager, he referred the issue to a field service manager who came out to my home, looked in the attic and made a decision that stated he could not determine that Dish Network was at fault. First they implied that maybe someone may have stolen the dish from my two story home, them they claim that they could not find a record that any one from their company came out to remove the dish. I have tried to settle this complaint and have spoken with eight employees with Dish Network without any satisfaction. I have pictures the roofer taken by the roofer, because the Field Service Manager from Dish Network failed to get on the roof of my two-story home to make an evaluation, I will now refer this matter to my attorney for completion. Dish Network has ruined my property, and do not want to own up to their negligence. They have destroyed my house and yes they enjoy take advantage of people like me and any one else on social security.



mad66 says: (3 years ago)
 0
I am writing to complain about the removal of a Dish from roof of my home which left holes in the roof and has caused water damages to my ceiling. In July 2009 I opted to switch from Dish Network to another vender for one of those All-in-One package. Dish Network never called to schedule the removal of the dish from my roof and I never notice that it has been removed. A couple of weeks before the Christmas holidays I notice a water stained ceiling and called the roofing company who had replaced my roof in February 2009 to come out and check his work. The owner of the roofing company reported that the dish had been removed but that the technician had not filled the holds left from the removal of the dish properly, therefore water was coming into the house. I contacted Dish Network and was referred to a regional manager, he referred the issue to a field service manager who came out to my home, looked in the attic and made a decision that stated he could not determine that Dish Network was at fault. First they implied that maybe someone may have stolen the dish from my two story home, them they claim that they could not find a record that any one from their company came out to remove the dish. I have tried to settle this complaint and have spoken with eight employees with Dish Network without any satisfaction. I have pictures the roofer taken by the roofer, because the Field Service Manager from Dish Network failed to get on the roof of my two-story home to make an evaluation, I will now refer this matter to my attorney for completion. Dish Network has ruined my property, and do not want to own up to their negligence. They have destroyed my house and yes they enjoy take advantage of people like me and any one else on social security.



mad66 says: (3 years ago)
 0
I am writing to complain about the removal of a Dish from roof of my home which left holes in the roof and has caused water damages to my ceiling. In July 2009 I opted to switch from Dish Network to another vender for one of those All-in-One package. Dish Network never called to schedule the removal of the dish from my roof and I never notice that it has been removed. A couple of weeks before the Christmas holidays I notice a water stained ceiling and called the roofing company who had replaced my roof in February 2009 to come out and check his work. The owner of the roofing company reported that the dish had been removed but that the technician had not filled the holds left from the removal of the dish properly, therefore water was coming into the house. I contacted Dish Network and was referred to a regional manager, he referred the issue to a field service manager who came out to my home, looked in the attic and made a decision that stated he could not determine that Dish Network was at fault. First they implied that maybe someone may have stolen the dish from my two story home, them they claim that they could not find a record that any one from their company came out to remove the dish. I have tried to settle this complaint and have spoken with eight employees with Dish Network without any satisfaction. I have pictures the roofer taken by the roofer, because the Field Service Manager from Dish Network failed to get on the roof of my two-story home to make an evaluation, I will now refer this matter to my attorney for completion. Dish Network has ruined my property, and do not want to own up to their negligence. They have destroyed my house and yes they enjoy take advantage of people like me and any one else on social security.



mad66 says: (3 years ago)
 0
I am writing to complain about the removal of a Dish from roof of my home which left holes in the roof and has caused water damages to my ceiling. In July 2009 I opted to switch from Dish Network to another vender for one of those All-in-One package. Dish Network never called to schedule the removal of the dish from my roof and I never notice that it has been removed. A couple of weeks before the Christmas holidays I notice a water stained ceiling and called the roofing company who had replaced my roof in February 2009 to come out and check his work. The owner of the roofing company reported that the dish had been removed but that the technician had not filled the holds left from the removal of the dish properly, therefore water was coming into the house. I contacted Dish Network and was referred to a regional manager, he referred the issue to a field service manager who came out to my home, looked in the attic and made a decision that stated he could not determine that Dish Network was at fault. First they implied that maybe someone may have stolen the dish from my two story home, them they claim that they could not find a record that any one from their company came out to remove the dish. I have tried to settle this complaint and have spoken with eight employees with Dish Network without any satisfaction. I have pictures the roofer taken by the roofer, because the Field Service Manager from Dish Network failed to get on the roof of my two-story home to make an evaluation, I will now refer this matter to my attorney for completion. Dish Network has ruined my property, and do not want to own up to their negligence. They have destroyed my house and yes they enjoy take advantage of people like me and any one else on social security.



clinecraceman says: (4 years ago)
 0
Dish Network is the pits..they lie to you.
I was a direct customer for 11 years and decided to try Dish because of the pricing.Well this was a big mistake..I didnt get any locals after being told i would.Then in July of this year,2010 ,i called customer service to get another receiver added and was told if I upgraded to HD I would recieve my locals. I have 3 network channels and no ABC .I spoke to a dish rep yesterday and the response was we dont offer an ABC station in your area.I dont know my legal rights yet to terminate my contract with Dish but I am going back to Direct as soon as I can get the contract broken.I cant believe a major comapny can lie to us and no one holds the accountable



rcstyle126 says: (5 years ago)
 0
Something about DISH network..THEY SUCK!!! first of all I have no one to blame but myself for making this mistake twice. I move in to my house 7yrs ago and it was a new house so my only option was satellite. I decided to go with DISH network, not researching about the company. Sure enough I get screwed. First i couldnt get any of the local channels, of course i had to upgrade my satellite dish. Second, i didnt have my local sport channels even with espn i had to get a different package. Third, the customer services was horrible, i mean they lie to you or they choose to not relate the information to you. So, i was stuck with them for good 2yrs cause i had the contract. Once the contracted ended I went with directv, which btw I was happy with their service for 4yrs. Then this economy hit me, i had to make some adjustment on my finance. I went ahead and decided to put my phone,internet,cable bill all in one to save money. So, i decided to go with ATT all in one package which included DISH network. i just noticed i wasnt saving any money. Now, I'm stuck with DISH network for 2yrs and I'm disappointed with their services again. DISH network is expensive and they dont have all the channels like directv or comcast. I dont believe they should call themselve leading service in dvr and HD. Now i just have to wait another 2yrs to get away from DISH network for good.




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